Frequently
Asked Questions
Do
I have to sign a contract? Not
at all. Your service can be started or stopped with
just a phonecall
(866) 888-POOP, or E-mail DoodyDude@ix.netcom.com
Can
my dog be left in the yard during service? Yes.
We don't mind if they don't.
Do
I have to be home for the service? No,
although for the first service it is best to meet with you and your
pet(s) so
we can all get acquainted. This is also a good time to see if your pet
will mindus
coming into their yard.
Can
I schedule my service for a particular day? Yes.
For example, if you have a lawn service, it is best to schedule our
visit for the day before.
How
am I billed? You
will be billed for service at the end of the month. We
can do this through regular mail or E-mail. Payment is due upon receipt
of the bill. We accept cash or checks. You could also use your online
banking.
How
do you prevent spreading any diseases? We
disinfect our equipment and shoes after cleaning every
yard.
What
is done with the poop? It
is properly disposed of per county regulations.
I
normally lock my gate, is this a problem? You
can leave your gate unlocked for our visit; give us a key or the combination.
We can also loan you a lock that you can use on the days
that we service your yard.
Is
there an extra charge for the first time?
With your prior approval, there may be an extra charge for the first
service if there has been a lot of accumulation of waste over time.
What
if I don't need service for a few weeks? Just
notify us at least one day ahead and we will put your account
on hold.
Is
it possible to get a one-time-only service?
Sure!
One-time-only or short-term service may be easily arranged.
What
does your company mean by "SATISFACTION GUARANTEED"?
We promise that you will get service you are happy with or you don't
have to pay for it! We know our business depends on doing excellent
work, and it's the quality of our service on which we stake our success.
We're working
very hard to make our name (DoodyDude.com ) mean reliable,
high-quality service. We strive to provide perfect service, but if
there is ever a time when our service is not completely satisfactory,
please let us know right away. We will make it right, either
by coming back to re-clean the yard the same day or the next day,
or by crediting you account so you won't be charged.